Shangri-La Chiang Mai was represented at IT&CM Asia and CTW Asia-Pacific 2026 in Bangkok by Elaine Charmaine Leong, Assistant Director of Commercial Sales & Events. The five-star hotel combines a central Chiang Mai location with family-friendly resort facilities and extensive meeting spaces, offering 277 rooms and suites, four dining outlets and 10 meeting facilities for leisure travellers, conference delegates and incentive groups. Its position provides access to the Night Bazaar and Old City, while its gardens, swimming pool and spa give guests space to spend time within the hotel. Shangri-La Chiang Mai
The hotel was represented at IT&CM Asia and CTW Asia-Pacific 2026 in Bangkok by Elanie Charmaine Long. For meeting planners and travel buyers, the property’s combination of accommodation, event space and leisure facilities creates opportunities for conferences, incentive programmes and stays that extend beyond the business itinerary.
A City Location with Resort Facilities
Shangri-La Chiang Mai is an urban hotel with a resort-style leisure offering. Guests can use it as a base for exploring the city, then return for swimming, dining or a spa appointment.cThe hotel describes its swimming pool as the largest in Chiang Mai. Alongside the main pool, the family facilities include a children’s pool, splash zone and waterslide. These make the leisure area a significant part of the property’s appeal, particularly for families planning time at the hotel between excursions. Shangri-La Chiang MaicAirport access is another practical consideration. Shangri-La estimates a journey of approximately 10 minutes by car from Chiang Mai International Airport, although actual travel time depends on traffic. Guests can arrive by taxi or arrange a hotel limousine transfer in advance. Shangri-La Chiang Mai
Rooms Reflect Northern Thai Design
The accommodation incorporates the hotel’s interpretation of Lanna design, using teakwood and silk to reference northern Thailand’s cultural heritage.
Deluxe Rooms measure 43 square metres and feature separate showers and baths. The hotel lists Doi Suthep mountain-range views for this category. Deluxe Pool View Rooms offer the same published floor area, with views towards the gardens and swimming pool. Deluxe Terrace Rooms also measure 43 square metres and have a private terrace overlooking the landscaped gardens. Official Site Shangri-La Hotels and Resorts
Premier Rooms provide 58 square metres of space. The accommodation range also includes Horizon Club categories and Executive, Aranda, Lotus and Presidential suites. Connecting Deluxe and Deluxe Pool View configurations are listed, offering an option for families who need separate bedrooms while staying together. Shangri-La Chiang Mai Thailand
Room selection therefore involves more than choosing a bed type. Travellers can consider the amount of space they need, their preferred outlook and whether a terrace, connecting arrangement or club category suits their stay.
Family Facilities Beyond the Swimming Pool
The family offering extends to children’s amenities and organised activities. The hotel lists equipment for younger children, including a steriliser, baby bath and bed guard, alongside items for older children such as small bathrobes, slippers, colouring materials and themed bedding. Its children’s programme introduces elements of local culture through activities such as Lanna paper cutting, Thai handicrafts and ceramic painting. Nature-based sessions and an Eco Tour also feature in the published programme.
A playground and Kids Club complement the water facilities. Families should arrange any required equipment and check activity availability with the hotel before arrival, as the published activity programme requires advance booking. Shangri-La Chiang Mai For parents, these details can help shape the stay: a cultural outing in the city can be followed by a quieter afternoon at the hotel, with activities suitable for younger guests.
Four Restaurants and Bars
Shangri-La Chiang Mai’s dining outlets cover international meals, Chinese cuisine, lounge dining and refreshments beside the pool.
Kad Kafé serves Thai and international dishes, with its published culinary range including Indian, Chinese, Japanese, European and Mediterranean specialities. The restaurant’s name draws on the local word for market. Its programme includes breakfast, dinner buffets and Sunday brunch. shangri-la.com
China Kitchen focuses on Sichuan and Cantonese cuisine. Sichuan dishes bring the region’s characteristic use of chilli and peppercorns, while the wider menu includes dim sum. Two private dining rooms provide options for smaller gatherings, including business meals. shangri-la.com
The Lobby Lounge offers drinks, light dining and afternoon tea. Dhala Pool Bar serves poolside drinks and snacks, allowing guests to eat without leaving the leisure area. Together, these venues give groups options for both organised meals and informal time outside the conference programme.
Spa and Leisure Facilities
Chi, The Spa sits within the hotel’s landscaped gardens, surrounded by a lotus pond. The hotel describes a setting with nine spacious en-suite spa villas and a yoga pavilion. Shangri-la Chiang Mai The broader leisure facilities include a fitness centre, outdoor tennis court, sauna, steam facilities and indoor and outdoor hot whirlpool baths. shangri-la.com For leisure guests, these facilities add ways to relax between visits to the city. For event organisers, they also provide options for delegates who arrive early, extend their stay or travel with a partner or family.
Conference and Banqueting Capacity
The hotel’s meetings infrastructure is a substantial part of its offering. Its published venue plan lists the Grand Lanna Ballroom at 1,515 square metres, with a nine-metre ceiling. The ballroom accommodates up to 1,800 guests in theatre layout, 1,650 for a reception or 900 for a banquet. It can be divided into three sections, each listed at 505 square metres, giving organisers flexibility over event size and layout. Additional spaces include the 425-square-metre Sukhothai Room and the 155-square-metre Phayao Room, both with divisible configurations. An auditorium with a built-in stage and pre-function areas adds further options. sitecore-cd.shangri-la.com
These facilities support large presentations, smaller meetings, breakout sessions and evening functions within the same property. Published capacities depend on the chosen setup; organisers should confirm the working layout, production requirements and accommodation allocation with the hotel.
Exploring Chiang Mai
The hotel’s location gives guests access to Chiang Mai’s Night Bazaar and Old City. Beyond the immediate neighbourhood, the Tourism Authority of Thailand highlights Wat Phra That Doi Suthep and mountain excursions among the province’s visitor experiences. Shangri-La Chiang Mai
For incentive planners, this creates scope to combine hotel-based meetings with a destination programme. For independent travellers, it allows a stay that includes city exploration and time using the hotel’s family and leisure facilities.
Shangri-La Chiang Mai’s breadth is its main selling point. It can accommodate a family holiday, a city break or a business event, with enough on-site facilities to support guests whose interests and schedules differ.
Hotel Information
Address: 89/8 Chang Klan Road, Muang, Chiang Mai 50100, Thailand
Telephone: +66 53 253 888
Email: chiangmai@shangri-la.com
Check-in: 3pm
Check-out: 12 noon
Website: www.shangri-la.com/chiangmai/shangrila/ Shangri-La Chiang Mai
